Returns & Warranty Policy
Return Policy
Orders are fully refundable at any time prior to shipping.
We currently do not accept returns or issue refunds on any purchases once the items have shipped, so please be sure you are committed to any purchase you make on this website.
Superbeast LLC (SBLLC) fully inspects and certifies items to be in proper working condition prior to shipment. In the unlikely event an item is non-working upon delivery (DOA), SBLLC will service or replace the item under our warranty policy.
100 Day Limited Warranty on Electric Skateboards
Your new SUPERBEAST® branded electric skateboard is covered by a 100 day limited manufacturers warranty.
This warranty covers the gear drive, parts, electronic components, motors and battery (except as further defined below) against defects in material and workmanship under ordinary consumer use by the original owner for a period of 100 days from the date of purchase, as evidenced by the original sales receipt.
During this warranty period, the original owner's exclusive remedy and SBLLC's sole obligation will be that SBLLC will replace such defective parts once they have been returned to SBLLC and determined to be defective from manufacturer error.
Except as otherwise expressly stated here, the SUPERBEAST® electric skateboard product is sold “as is”, with no implied warranties whatsoever.
This limited express warranty is in lieu of all other warranties, express or implied. SBLLC expressly disclaims all implied warranties of merchantability, non-infringement, and fitness for any particular use or purpose.
This limited warranty does not cover normal wear & tear, consumable components, acetal or nylon gears, bearings, bushings, pivot cups, tubes, tires, wheels, grip tape, natural variations or inconsistencies in wood decks, or any damage, failure or loss caused by unauthorized or improper assembly, disassembly, maintenance, repair, modification, storage or use of the product such as riding in wet conditions, dropping the board, riding off curbs, riding down stairs or any impact caused by improper operation, etc.
This warranty shall not apply if the SUPERBEAST® electric skateboard is modified by any party other than SBLLC. This warranty only applies to SUPERBEAST® electric skateboards sold by SBLLC directly or by authorized retailers; skateboards purchased elsewhere, in used condition or second hand are not covered under warranty.
For warranty claims, please email us at: support@superbeast.com